Accessibility Statement

Effective Date: September 16, 2026

At Everford Caregivers, our mission is to provide compassionate, effective home health and 24-hour support services. A core part of that mission is ensuring our services, including our digital presence, are accessible to everyone. We are committed to minimizing digital barriers so that all individuals, regardless of ability or technology, can easily access the care planning resources, client portals, and information they need.

Legal Compliance and Our Commitment

We prioritize digital inclusion and operate our home health platform in alignment with both state and federal accessibility frameworks, including:

  • Texas Human Resources Code & Disability Non-Discrimination: We are committed to ensuring our digital presence serves as an inclusive place of public accommodation, free from discrimination on the basis of disability.
  • Americans with Disabilities Act (ADA) Title III: We continually strive to provide full and equal online access to our healthcare services, client platforms, and facilities.
  • Section 1557 of the Affordable Care Act (ACA): We actively work to ensure our digital health programs, care coordination services, and activities are accessible to all individuals with disabilities.

Conformance Status

To fulfill these legal and ethical obligations, Everford Caregivers actively works to align our website’s functionality and content with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. This standard is globally recognized as the benchmark for creating barrier-free digital environments for individuals of all technical capabilities.

Key Accessibility Features

To support a seamless experience, we are continuously implementing and testing the following features on the Everford Caregivers website:

  • Text Alternatives: Descriptive alt-text for images and media to ensure compatibility with screen readers.
  • Keyboard Navigation: Logical tab orders allowing users to access all core site functions without a mouse.
  • Color Contrast: High-contrast color palettes to assist users with visual impairments or color blindness.
  • Scalable Text: Responsive design that supports text magnification up to 200% without loss of functionality or layout breaks.
  • Clear Site Structure: Consistent use of headings, landmarks, and plain language to aid cognitive processing and smooth navigation.

Requests for Alternative Formats

You have the right to request care records, intake forms, and educational information in alternative formats. If you require a document in an accessible format (e.g., large print, screen-reader-friendly PDF) or need auxiliary aids for a consultation, please contact us prior to your appointment so we can fulfill your request.

Continuous Improvement and Feedback

Digital accessibility is an ongoing effort. We audit our website using automated and manual testing, and we work with developers to enhance the accessibility of our platform as technology evolves.

We welcome your feedback. If you encounter any accessibility barriers, have difficulty accessing specific content, or need assistance using our client portal, please let us know immediately so we can assist you through alternative means.

Please reach out to our accessibility support team using any of the following methods:

We aim to respond to all accessibility feedback and accommodation requests within two (2) business days.